Description

Job Objective: The licensed professional counselor (LPC) is responsible for ensuring that the medically related emotional and social needs of our adolescent and adult patients are met and maintained on an individual basis in accordance with policies and procedures and current federal, state, and local standards, guidelines, and regulations. The LPC will provide services designed to meet the specific mental health and/or substance abuse needs of patients as they relate to their diagnosis.

Responsibilities and Essential Duties:
• Engage patients and families in active care planning to focus on patients' behavioral, clinical, social, and environmental concerns and needs.
• Apply counseling theory, knowledge, methods, ethics, and the professional use of self in counseling practice, including assessment, planning, intervention, counseling, evaluation, and case.
• Conduct clinical or psychotherapeutic services under the clinical supervision of another experienced and credentialed behavioral health professional, including individual, family, and group methodologies.
• Assesses the patient's knowledge of their behavioral health condition and provides education and self-management support based on the patient's preferences.
• Will provide both direct care management to a high-risk population and provide clinical consultation to other members of the care team. Works cooperatively with treatment team members, individuals, and the family to provide services to meet the goals developed in the patient's treatment care plan.
• Provide therapeutic interventions to the patient in order to enhance and foster the patient's optimal functioning and interactions.
• Continually assess patient needs, service availability, and appropriateness of treatment plan.
• Create and maintain a comprehensive inventory of local community resources, improve accessibility for patients and providers, and link patients with the appropriate support services.
• Provide the collaborative documentation for service delivery, including treatment goals, progress notes, and billing, and submit said documentation as specified by set standards.
• Promotes positive inter-department cooperation. Willingly participates in relevant committees or task forces and demonstrates positive behavior in identifying and resolving complex or out-of-policy problems.
• Other projects and duties as assigned.
• Supports the Mission, Values, and Vision of Community Care of West Virginia (CCWV) and the facility.

Patient Satisfaction:
• Assist patients, family members, or other clients with concern and empathy; respect their confidentiality and privacy; and communicate with them in a courteous and respectful manner.
• Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
• Identify yourself in a pleasant and positive manner.
• Take responsibility for helping the patient.

Teamwork:
• Assist in the orientation/training of new members of the care team.
• Consistently work in a positive and cooperative manner with fellow members of the care team.
• Assist others in the performance of their assignments.
• Seek out opportunities to help rather than waiting to be asked.
• Consider the impact of your actions on your peers throughout CCWV.
• Take direction and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless patient care.
• Demonstrate flexibility to perform duties wherever volume deems it necessary within CCWV.

Problem Solving:
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Investigate and follow through on unusual orders or requests for service or information.
• Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
• Consistently evaluate work and determine if further steps are needed to meet patient expectations.
• Ensure compliance with regulatory standards.

Productivity/ Efficiency:
• Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the department's future needs.
• Organize job functions and work areas to be able to complete varied assignments within established time frames effectively.
• Consistently demonstrate the ability to take the initiative to make decisions/choices without direct supervision.

Adherence to Departmental Policies:
• Demonstrate knowledge and understanding of all policies and procedures and the ability to reference them from appropriate books and manuals.
• Comply with the CCWV's infection control policies and procedures, including the Bloodborne Pathogens Standard, to ensure a safe working environment for self and others.

Great Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Extended Sick Pay (ESP)
• Medical Health Insurance and Prescription Coverage
• Basic Life Insurance for Employee and Family
• Short-Term Disability
• Long-Term Disability
• 401(k) Voluntary Contribution Plan
• Health Reimbursement Account
• Continuing Medical Education
• Employee Elected Voluntary Coverage for Employee and Family
• Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account

Qualifications

Physical Demands/Work Environment:
• Work is performed in a professional medical office setting, business casual dress environment.
• Extended periods of sitting and/or standing, telephone, and computer work.
• Ability to see information in print and/or electronically.
• The job requires standing, walking, hearing, reaching, talking, and occasional lifting up to 25 pounds.
• Incumbents will be exposed to viruses, disease, and infection from patients and specimens in the working environment.
• The incumbent will be required to work at any facility and be responsible for their own transportation. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
• Incumbents may experience traumatic situations, including psychiatric, dismembered, and deceased patients.

Qualifications/Requirements/Skills:
• Licensed by the West Virginia State Licensure Board for Counseling.
• Must be able to successfully complete a pre-employment background check and national criminal background check analysis.
• Must demonstrate excellent interpersonal communication skills, the ability to engage with varying patient populations.
• Must be flexible and adaptable to change. Demonstrate the ability to work independently, as well as collaborate with multi-disciplinary teams and health care providers.

Education/Training/Experience:
• Master's Degree in counseling from an accredited institution.
• Two (2) years of supervised counseling experience in a health care setting.
• Experience working directly with individuals who have chemical dependencies is highly preferred.
• Experience working with adolescent populations, their families and socioeconomic conditions.
• Demonstrated experience in working with an underserved population.